Shipping & Returns

Shipping

Bags ship with free ground shipping via USPS on all domestic orders from Charleston, South Carolina. Your order typically takes 2-6 days to arrive. If you need your bag sooner or if you live outside of the U.S., please contact us at info@alesyabags.com for information about expedited and international shipping.

Returns & Exchanges

We get it - Alesya Bags aren’t for everyone.  We accept returns and exchanges on all items within 30 days of your order being shipped.

To start a return, please email info@alesyabags.com with a subject line of ‘Return’ or ‘Exchange’ and a paid USPS return label will be sent via email within 48 hours.

Bags must be returned in new/unused condition.  Returns are processed within 1 week of the return being delivered.  You will receive a confirmation by email when your exchanges/refunds are processed.